Posts Tagged ‘Select Data’

NEW PROPOSED CHANGES FOR HOSPICE- Changes Changes Changes: THEY ARE COMING!

Friday, May 24th, 2013

First…

The CMS proposed rule “Medicare Program; FY2014 Hospice Wage Index and Payment Rate Update; Hospice Quality Reporting Requirements; and Updates on Payment Reform.” was released April 29, 2013 and the questions have been frequent per CMS. Though the rule includes no proposed changes for payment reforms presently, it does outline the findings from ongoing data collection, analysis, and provides certain choices being considered for future consideration and review. One of the most frequently asked questions, per CMS, is “When will Medicare Administrative Contractors (MACs) begin returning to provider (RTP) hospice claims that have ‘adult failure to thrive’ or ‘debility’ as the principle diagnosis?” CMS has stated “Soon.”

New Proposed Rule: PAYMENTS ESTIMATED TO INCREASE?

For fiscal year (FY) 2014, CMS currently anticipates hospice payments to increase, on average, a net of 1.1 percent based on  the anticipated fiscal year (FY) 2014 hospital market basket update (currently projected at 2.5 percent), reduced by 0.7 percentage points due to reductions mandated by the Affordable Care Act (ACA).  Note that CMS reserves the right to notify the industry this summer of a potential re-estimation ofthe hospital market basket and the changes identified in the Affordable Care Act (ACA).

However, Hospices that failed to report quality measures required under the Hospice Quality Reporting Program (HQRP) earlier this year would have their market basket values further reduced by 2 percentage points

Old Rule Now Being Enforced

Hospices that attempt to submit more than one claim per hospice beneficiary per month will have claims returned beginning on dates of service July 1, 2013. This has been a requirement not reinforced, but will have increased reinforcement, per the January 31, 2013 transmittal

New Proposed Rule: LEVELS OF CARE Estimated Payment Rates

Both the Department of Justice and the OIG are monitoring hospices with long lengths of stay at a general inpatient (GIP) level of care. CMS has an even higher focus of care if GIP is provided in inpatient units of hospice.

Given this fact and many others, CMS included as part of the proposed rule estimated FY2014 payment rates for the four payment categories under hospice. Note the table includes the projected payment rates:

Proposed FY2014 Hospice Payment Rates

Codes Description FY2013 payment Rates Multiply by the FY2014 proposed hospice payment update of 1.8 percent FY2014 Proposed Payment Rate Labor Share of the proposed payment rate Non-labor share of the proposed payment rate
651 Routine Home Care $153.45 x1.018 $156.21 $107.33 $48.88
652 Continuous Home Care

 

Full rate=24 hours of care

 

$=37.99 hourly rate

 

 

 

$895.56

 

 

 

X1.018

 

 

 

$911.68

 

 

 

$626.42

 

 

 

$285.26

655 Inpatient Respite Care $158.72 x1.018 $161.58 $87.46 $74.12
656 General Inpatient Care $682.59 x1.018 $694.88 $444.79 $250.09

 

You can find the FY2014 hospice wage index values at: https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/Hospice/index.html.

Levels of care have been and will be an ongoing focus of scrutiny as seen by the CMS filing of a civil suit against one of the largest providers of hospice services, for “submitting false claims to Medicare for crisis care services that were not necessary, not actually provided, or not performed in accordance with Medicare requirements.”  Those requirements necessitate specific documentation. The old adage, “if you did not document it, you did not do it” has real meaning when an agency is attempting to defend itself in this kind of situation.

Old Rule Documentation Requirements.

Be cautious that your general inpatient levels of care (GIP) services documentation can withstand scrutiny:

Prior to transfer to an inpatient setting, ask if the clinical team documented all attempted interventions in the non-inpatient setting and be certain they were documented specifically. Were caregivers involved? Since pain assessment and care is scrutinized, was documentation complete as it related to inpatient care justification? Be specific. Does pain medication administration require skilled clinical intervention not easily or safely completed in the home; ie tubing change? Intensive clinical intervention for significant change in condition such as pathological fracture would require specific documentation but may justify transfer. Also, once admitted to an inpatient setting, initiate the discharge planning process and document the plan. Identify who assisted with the careplan, as well as the expected date of discharge. Again, were caregivers involved?

New Proposed Rule: PAYMENT REFORM DISCUSSION

Though the proposed rule DOES NOT propose payment reform changes at this time, CMS announced it will post the ABT Hospice Study Technical Report on the Hospice Center webpage.

The proposed rule does state future consideration of several potential options  for payment reform:

  • Use of the initial Medicare Payment Advisory Commission (MedPAC) proposed U-shaped model of March 2009 that oiutlined an increased payment at the beginning and end of an episode of care, with reduced daily payments in the center of the episode
  • A possible short-stay add-on to cover the higher costs of patients who are on service for a short time.
  • A possible tiered approach to payment with payment based on length of stay.
  • CMS is also looking at a potential case-mix based system. It is believed by some that is the reason for the stronger reinforcement of use of more than just a primary diagnosis stated on a claim. CMS stated a recent analysis showed that 4 of 5 hospice claims in 2010 only included the terminal diagnosis out of compliance with  ICD-9-CM coding guidelines. CMS has stated that “hospices need to use the ICD-9 coding guidelines when determining the principle diagnosis and all other diagnoses.” In hospice, as in home health, clear coding to the highest level of specificity paints a more complete portrait of the patient and their individualized needs.

A new edit is being considered, which would identify and reject claims without related diagnoses).

New Proposed Rule: REBASING OF ROUTINE HOME CARE

None proposed at this time

CMS RELEASED THE HOSPICE ITEM SET (HIS) draft- It is OASIS-like

Recently, CMS released the Hospice Item Set draft version of assessment forms it expects to be completed for patients on or after July 1, 2014. Section 3004 of the ACA authorizes establishment of a new quality reporting tool/program for Hospices. Per the Hospice Item Set,” For the FY2016 data submission requirements, CMS is proposing that beginning July 1, 2014, each hospice collect data using a n newly created data collection instrument, the Hospice Item Set (HIS).The data item set consists of elements, per CMS, “to collect standardized, pain level data for five domains of care: Pain, Respiratory Status, Medications, Patient Preferences, and beliefs and values.

CMS believes the standardized data collection instrument will allow a more uniform patient-level data collection for quality reporting purposes.

There will be two primary users of this Hospice QRP data; CMS and the public, as the data will all be made available on the CMS Hospice website.

Hospices will submit the data via the Quality Improvement Evaluation System (QIES) Assessment and Processing (ASAP) system for data submission, currently used by Inpatient Rehabilitation (IRFs), Skilled Nursing Facilities (SNFs), and Long Term Care Hospitals (LTCHs).

2014 LOOKS TO BE A VERY BUSY YEAR

There will be an updated OASIS instrument to be implemented. The date and changes are not finalized, but it must be ready for the advent of ICD-10CM which is effective October 1, 2014, which will significantly impact clinical, RCM, and financial processes. And just before ICD-10-CM, starting July 1, 2014, Hospices will be utilizing the new HIS instrument.

Home Health and Hospices will need to start planning NOW for 2014.

Summary of the CMS Released 2013 Final Rule

Tuesday, November 27th, 2012

Market Basket and Payment Rate Update

On November 2, 2012, CMS released the Medicare Home Health Final Rule for the Home Health Prospective Payment System 2013. The proposal includes the 2013 Market Basket Index (MBI) update of 2.3%, the required 1 point reduction under the Obama Affordable Care Act, and the reduction in rates of 1.32%, which is approximately a $10M decrease to payments for the home health 60 day episodes for 2013. The main change, per NAHC, from the July 5th proposed rule adjustment is an adjustment of the MBI from 2.5 to 2.3% occurring as a result of more current data. Proposed payment base episode rates are set at $2137.73 from a current $2138.52.

Though a small increase, the gain is that it is not the decrease CMS had proposed if  a full creep adjustment had been incorporated. The base rates are adjusted up by 3% for service to patients in rural areas.

 

LUPA RATES

For agencies submitting the required quality data, the LUPA rates are :

HH Aide $  51.79

MSS       $ 183.31

OT          $ 125.88

PT           $ 125.03

SLP        $  135.86

SN          $  114.35

 

For those agencies that have not submitted quality data, their rates will be reduced by 2 percentage points.

 

The outlier eligibility standards are changed from 2012. The Fixed Dollar Loss Ratio is lowered from 0.67 to 0.45. This will increase the number of episodes that will qualify for outlier payment.

 

Sequestration

Home Health agencies should expect payments subjected to a 2% sequestration, as part of the deficit reduction law. Though this is not a rate change, in and of itself, it will be a withhold of 2% from the claims payment. This is another  home health  reduction. Be prepared for expected significant changes for 2014 when CMS rebases the HHPPS rates as required under the Affordable Care Act.

 

Therapy

CMS finalized three revisions regarding qualified therapists completing a functional reassessment of the patient at the 14th and 20th visit and every 30 days.

 

First: CMS states that if a qualified therapist misses a reassessment visit, therapy coverage would resume with the visit during which the qualified therapist completed the late reassessment, NOT the visit after the qualified therapist completed the late reassessment.

 

Second: CMS states that in cases where there is multiple therapy disciplines involved, if the required reassessment by the qualified therapist was missed for any of the therapy disciplines, therapy coverage would cease for only the therapy discipline involved.

 

Third: CMS states that in cases where the patient is receiving more than one type of therapy, qualified therapist must complete their reassessment visits during the 11th, 12th, or 13th visit for the required 13th visit reassessment and they must complete the 19th visit reassessment during the 17th, 18th, or 19th visit. CMS also states that in instances where the beneficiary receives more than one therapy type, if the frequency of a particular discipline does not make it feasible for the reassessment to occur during the specified times without providing an extra unnecessary visit or would delay a needed visit, then it is acceptable for the qualified therapist from each discipline to provide all of the therapy and functionally reassess the beneficiary during the visit associated with the discipline that is scheduled to occur closest to the 14th Medicare covered therapy visit, but no later than the 13th Medicare covered visit. Likewise for the 20th Medicare covered therapy visit but no later than the 19th covered therapy visit.

 

Thus, the revised rule states that if, in multiple therapy visit cases, the required reassessment was missed for any of the therapy disciplines, therapy coverage would cease only for that particular therapy. Therefore, as long as the required therapy assessments are completed timely for the remaining therapy disciplines, therapy services would continue to be covered for those therapy disciplines, unlike presently.

 

Face to Face

CMS finalized adjustments allowing non-physician practitioners in an inpatient setting to perform the encounter and inform the inpatient physician who can then become the certifying physician.

 

M1024

M1024, effective January 1, 2013, is to only be used for acute fracture codes for case mix points. Patient resolved conditions are not to be coded in home health. Citing Attachment D, CMS has clarified the only codes not allowed in homecare are acute fractures. These, then will be the only resolved codes allowed in M1024. Neoplasms, diabetes codes, neuro codes, and skin will no longer garner case mix points if placed in M1024, although CMS has stated an agency may continue to place resolved conditions in M1024 to present a more complete picture of the patient.

 

The final rule can be found at

http://www.ofr.gov/inspection.aspx

Home Health Providers Should be Aware of New Updates

Monday, July 30th, 2012

New Shared Saving Program FAQs Posted to the CMS Website

CMS has posted new Medicare Shared Savings Program Frequently Asked Questions (FAQs) to the CMS Shared Savings Program website. Answers to questions from industry stakeholders have necessitated that the FAQs be updated to provide additional guidance to all Medicare Shared Savings Program applicants under 42 CFR part 425 related to mergers and acquisitions. The new FAQs also cover the following topic categories:  Accountable Care Organization (ACO) Participant List, Form CMS-588 Electronic Funds Transfer, and Governing Body. To learn more about the Shared Saving Program, please visit www.cms.hhs.gov/SharedSavingsProgram

Healthcare can only achieve long-term success through strategic alignment between hospitals and their physicians.

CMS and Industry Conferences everywhere are talking ACOs and Care Transition Models.  Explore new hospital and physician integration models online at the CMS website. Learn all you can about ACOs, Guided Care Models, Patient Centered Medical Models, and Care Transitions as home health is changing and you may need to change also.

HHS Announces 89 New Accountable Care Organizations

Just a month ago the numbers were 31 ACOs and 1.1M  beneficiaries. Now CMS reports 2.4 million people with Medicare are to receive better, more coordinated care through 89 new ACOs.

On July 9, HHS Secretary Kathleen Sebelius announced that as of July 1, 2012 there were 89 new Accountable Care Organizations (ACOs) serving 1.2 million people with Medicare in 40 states and Washington, D.C. ACOs are organizations formed by groups of doctors and other health care providers that formally agree to work together to coordinate care for people in need covered by Medicare.

The Medicare Shared Savings Program (MSSP), and other initiatives related to ACOs, is made possible by the Affordable Care Act (ACA).  The 89 ACOs announced on July 9 bring the total number of organizations participating in Medicare shared savings initiatives to 54. In all, as of July 1, more than 2.4 million beneficiaries are receiving care from providers participating in Medicare shared savings initiatives.

To ensure that savings are achieved through improving care coordination and providing care that is appropriate, safe, and timely, an ACO must meet quality standards. (See June/July Select Data ezines as to ACO requirements). For 2012, CMS has established 33 quality measures relating to care coordination and patient safety, appropriate use of preventive health services, improved care for at-risk populations, and patient and caregiver experience of care.

 

Beginning this year, new ACO applications will be accepted annually. The application period for organizations that wish to participate in the MSSP beginning in January 2013 is from August 1 through September 6, 2012.

 

More Than 16 Million People With Medicare Get Free Preventive Services in 2012

Attributed to the Affordable Care Act, additional preventive services at no cost to beneficiaries.

Prior to 2011, people with Medicare faced cost-sharing for many preventive benefits such as cancer screenings. Through the Affordable Care Act, many preventive benefits are offered free of charge to beneficiaries, with no deductible or co-pay, because, it is believed, cost has been a factor. Now offered at no cost for seniors are several prevention screenings.

The law also added an important new service for people with Medicare — an Annual Wellness Visit with the doctor of their choice— at no cost to beneficiaries.

For more information on Medicare-covered preventive services, visit Healthcare.gov.

The healthcare industry is rapidly changing. Agencies must be ready to change. Are you?

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part 2

Thursday, June 28th, 2012

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part 2

With the last article, we have agreed to look in depth at the above Acts to explore the magnitude of their impact in the health care industry. In the last article we discussed Value Based Programs. In this article, let’s explore the Accountable Care Organization (ACO).

 

The Accountable Care Organization (ACO)

 

CMS has, for years, suggested to healthcare providers across the care continuum that they must refine old and create new methods of providing care. Providers are expected to collaborate and coordinate to minimize the fragmentation in healthcare. They need to work together to improve care delivery, efficiency, and effectiveness. Home health care providers should be aware of the new Chronic Care Management Models that include Accountable Care Organizations (ACOs) (see Select Data ezine, January, 2012 , www.selectdata.com ) .

The Coker Group (2012) defined the ACO as an “integrated healthcare delivery system that contracts to provide a full continuum of services to a defined patient population with specific financial incentives established for meeting both quality and cost targets.”

Let’s look at the Accountable Care Organization

Through collaboration amongst stakeholders, with coordination of expensive chronic care, and with partnership developments, strategic alliances are being encouraged. Is your home health agency ready? What specific programs do you have in operation? Are they evidenced-based? What have been the outcomes? Do you have reliable statistics?

Section 3022 of the Affordable Care Act added another section to the Social Security Act requiring the establishment of a Shared Savings Program intending to “encourage providers of services and supplies (e.g., physicians, hospitals, and others involved in patient care) to create a new type of health care entity, an ACO that agrees to be accountable for improving the health and experience of care for individuals and improving the health of populations while reducing the rate of growth in health care spending” (CMS, Summary of Final Rule Provisions for ACOs under the Medicare Shared Savings Program (SSP).

The Regulations identify that ACO participants may include: Physicians, Nurse Practitioners, Physician Assistants, Clinical Nurse Specialists, Hospitals, and specific medical providers and suppliers. Several safe harbors will grant relief to the ACO from fraud, antitrust, and tax-exemption concerns. The ACO must have at least 5,000 beneficiaries assigned to it.

In October, 2011, CMS finalized new rules under the Affordable Care Act to assist physicians and hospitals and other health care providers to create ACOs through Medicare Shared Saving Programs that are expected to lower health care costs while meeting performance standards on quality of care. The Final Rule requires CMS to “assess the ACO’s quality and financial performance based on a population’s use of primary care services at the end of each year to determine whether a particular ACO should be credited with improving care and reducing growth in expenditures compared to a benchmark population.”(CMS, Summary of Final Rule Provisions for ACOs under the Medicare Shared Savings Program (SSP).

As stated in the January 2012 Select Data ezine:

“Home health agencies should be paying VERY close attention to the latest requirement for home health found in the Affordable Care Act. The Act encourages development of Accountable Care Organizations (ACOs) and provides for “incentives to enhance quality, improve beneficiary outcomes and increase value of care.” (CMS Q&As Section 1899 of Title XVIII)  The ACO becomes a type of managed care organization that may use fee for service or capitation payment, and is accountable to patients and the third party payor for the quality, appropriateness, and efficiency of the care provided. Because of the Affordable Care Act, CMS was required to have an ACO in place by January, 1, 2012.

There were presently 35 ACOs nationwide by June, 2012, over 50% in California. There are 33 quality measures that an ACO must report on to CMS. These measures are collected by: Patient surveys (7 measures), data calculated using claims (3 measures), determined via EHR (1 measure), and via Group Practice Reporting Option Web Interface (22 measures). These 33 measures are a part of reporting for this year but in years following the ACOs performance will be directly tied to certain of the quality measures as well as the following of one of two tracks.

In track 1, the one sided model, ACOs will have an upside shared savings opportunity with no downside risk, but the shared savings opportunity is less with this model; 50% of the excess savings to a lower cap. Track 2 is a two sided model requiring the ACO to share in 60% of both savings and losses with a cap.

Per CMS, by April 1, 2012, over 1.1 million beneficiaries are receiving care through ACOs which are members of the Shared Savings Program.

Some home health agencies have begun aligning with physician offices, hospitals, rehabilitation facilities, and long term care providers to coordinate care across the health care continuum. Home health agencies are becoming members of hospital teams in both general and specialty areas. Agencies which cannot seem to form the alliances may find themselves with declining referrals in the near future. Home health needs to demonstrate their personalized approach to care so they may be appealing to the PCMH team.

Home health agencies should be encouraging discussions among provider leaders of all levels of the care continuum. Patient ultimate outcomes should be shared by all providers. Establishing those mutual patient outcomes is a primary step in a strategic alliance ACO.

The Shared Savings Program final Rule can be downloaded at http://www.ofr.gov/inspection.asp

Part 3 will focus on the Electronic Health Record (EHR) Incentive Program of the ACA.

 

Psychiatric Nursing in Home Health: Caring for the Bipolar Patient

Thursday, June 7th, 2012

Developing a psychiatric (nursing) program has become a potential program considered for agency development. We have seen an increase in questions regarding psychiatric nursing services for the patient suffering from bi-polar disorder with depression. More agencies are considering new mental health programs. One agency has shared that Palmetto is no longer asking to see resumes of psychiatric nurses, but note that agencies must verify requirements with EVERY MAC before beginning a psych program.

 The CMS Publication 100-2, Chapter 7, §40.1.2.14, simply says, “Psychiatrically trained nurses are nurses who have special training and/or experience beyond the standard curriculum required for a registered nurse.”  MACs can establish the special training and experience required.  A home health agency should contact its MAC and look at the MAC website for any special qualifications needed.

Working with patients diagnosed with bipolar disorders can be challenging in the home care setting, but establishing trust and forming a meaningful alliance can add such quality to their life. Patients frequently need to better understand their condition, to learn the symptoms, to understand medications and other interventions, and to understand risk mitigation strategies.

 

Introduction

CMS has recognized psychiatric home care as a reimbursable service since 1979, but nationwide, proportionately fewer home health agencies actually provide this service. The exact number of agencies that include psychiatric home care is unknown. There has been a reluctance of agencies to implement psych programs and there are many reasons for these decisions.

First of all, the skills of a psychiatric nurse are required and this specialist is usually more difficult to find. Second, the psychiatric patient is frequently more disorganized and needy than other patients causing the case management responsibilities to become time consuming and complex. Third, this patient is frequently homebound questionable.

CMS Publication 100-2, Chapter 7, §430.1.1, states that a patient with a psychiatric problem may be considered homebound if “the illness … is of such a nature that it would not be considered safe to leave home unattended, even if he or she does not have any physical limitations.”  The homebound status of patients with psychiatric needs require well written, clearly stated clinical visit notes, because there may not be physical impairments, and homebound status must be clearly delineated. Any patient in a certified home health program may leave their home for specific reasons, as identified in Chapter 7 of the Medicare Provider Benefits Manual. Homebound status for a patient suffering from a mental health issue may be just as painful and debilitating, but may not manifest itself with physical symptoms or behaviors.

Homebound status (for a patient suffering from a mental illness) may need to be evaluated as a clinician would evaluate a patient suffering from dementia or Alzheimer’s diseases That patient may have few or no physical limitations and yet would be deemed unsafe to leave his/her home unattended.

However, if the patient with a psychiatric condition leaves home regularly for reasons other than to visit the physician, he/she may not be considered homebound; the same as any other home health patient in the certified agency.  An example may be that of patient with a mental health issue attending partial hospitalization.

 

What is Psychiatric Home Health Nursing?

 What is unique about psychiatric home care? Although psychiatric home care is bound by the same CMS regulations that define other types of home care, these regulations are largely non-specific for the psychiatric patient. This means the clinician must be specific as to symptoms and needs while clearly documenting individualized plans and interventions based on sound evidenced based processes. Additionally, this specialty clinician tends to work closely with the physician.

On the surface, psychiatric care appears to be very eclectic, but there is much depth of choice for intervention strategies. Although psychiatric nurses may draw upon crisis intervention techniques as noted by Duffy, Miller, and Parlocha (1993) and Beck’s or Montgomery-Asburg Depression Inventories, Young Mania Scale, Sheehan Anxiety Scale along with Cognitive Restructuring therapy, there are a number of other psychiatric intervention models that can be very useful: psych-education, interpersonal reflective, supportive, individual, and/or brief therapy, as well as behavior therapy, relaxation strategies, contract binding, and reward provisions.

The psychiatric nursing home care plan must be intermittent. This short term program frequently focuses on improved problem-solving, stronger ego boundaries, and enhanced self-concept. This is important with patients of all ages, but the need is seen often with elder patients who are suffering significant losses in life; loss of friends, loss of status, loss of financial level, loss of relatives, loss of familiar surroundings, loss of physical strength, and loss of confidence in ability to maintain independence.

With patients suffering from depression, the psych nurse frequently seeks ways to displace internalized anger outwardly and safely. Activities designed by an occupational therapist can augment the skills of the psych nurse. An increasing number of home health agency psych programs are adding this discipline because of the physical activities that can be beneficial.

 

The Patient Suffering from Bipolar Disorder 

According to the Department of Health and Human Services, patients with Bipolar Disorder and Depression lose 25 years of life expectancy when compared to persons without a diagnosed mental illness (Federal Register: 6/22/2010, Vol 75, # 119). The common conditions causing an early death include heart and respiratory disease, stroke, and diabetes. The psychiatric nurse can provide preventive health information that may be needed in areas of self esteem so the patient may see value and purpose for adequate nutrition, weight, exercise, sleep, work, and relaxation.

The nurse will assist the patient to deal with depression using strategies involving physical and emotional symptomatology that can enhance their ability to adequately function. The patient may express anxiety, agitation, lack of concentration, and feelings of worthlessness and hopelessness. These feelings require a specialty RN to assist with evidenced based psychosocial treatments for the disorder that includes assisting the patient and family members to understand what the disorder is and how it can best be treated.

The psychiatric nurse will educate as to signs and symptoms as well as the risk signs of relapse. Developing strategies to cope with stressful life events will be a focus of home care. The nurse will assist the patient and their family to establish protective insulators to support successful treatment compliance. Once the patient is stable, understanding how to access the overall health care system to manage their illness is necessary.

Stress management and education of stress strategies are commonly taught. Many patients have weak or fragile coping mechanisms that require reinforcement or a new approach.

Forming linkages between the patient and needed community services is a vital component of the role of the psychiatric home care nurse. This type of nursing brings an existential/spiritual concern and dimension to patient care. The clinician frequently provides support to a patient with low self esteem and a belief that the community has prejudged them. The clinician can assist the patient to cope with behaviors and approaches patients with an attitude of respect, reinforcing or assisting to rebuild worth and dignity.

Demoralized individuals are frequently seen in this program. Assisting to redirect their focus, find purpose, and achieve goals is a frequent shared goal.  Patients may lack energy, frequently because of losses; losses of friends, of family, of job, of status, of money, of respect, and others. This patient frequently requires a nurse whose plan with the patient requires assessment of the patient, their role within the family, the family support system, teaching use of psychotherapeutic techniques to facilitate change, medication management, and supervising their care in a supportive fashion that sustains a physical, emotional, and a spiritual quality of life,

 

Cognitive Behavioral Therapy

This is but one therapeutic philosophy that may be employed to assist the patient to examine how their thinking can impact their feelings and behaviors. Encouraging participation in psychosocial therapies can augment other interventions and improve quality of life.

 

Relationship Building and Trust 

The clinician will build relationships established on trust, caring, compassion, empathy, education, and hopefulness. The RN will use verbal and non-verbal communication techniques to convey interest in the patient, to assess what the patient wants to accomplish, to assist with care planning and goal achievement, and to clarify the boundaries of the relationship, and lastly to affirm the patient has value and worth.

 

Medication Management

Medication management is frequently a need for patients and is one of the main reasons for hospitalization. CMS identifies a significant portion of hospitalizations are due to poor medication management. Some patients do not understand the reasons they has been prescribed certain medication. Sometimes, patients do not like the side effects and feel those effects are nearly as bad as the psychiatric condition. Some patients cannot afford their meds and still others do not wish to take their meds as they provide a constant reminder of a condition many wish could be forgotten. One patient once shared, “I look in the mirror, put the pill in my mouth, bring the glass to my lips, and know I am ill.” Unless this issue is addressed, the chance that this patient will become medication non compliant is great.

Medication management intervention must be individual. Certain patients may require a contract by which they contractually agree to take their medications as prescribed. It is this tangible “document” that assists with compliance reinforcement. Teaching about major effects of the medications can be an empowering experience. For those patients whose cognitive impairment is apparent, modified pictorial teaching tools may be necessary. Role-playing, coaching, and teaching can be a part of an empowering strategy.

 

Risks of Suicide and Substance Abuse 

Riser and Thompson in their study identified the high risk of both suicide and substance abuse for these patients. Because of the high risk, every home health clinician should screen for these areas of concern when visiting. Know that suicide risk is greater when there are mixed states of anxiety and agitation or when the patient mixes drugs and alcohol. Be prepared for transportation needs for further health care evaluation needs if suicidal behavior or ideations become apparent.  Be certain the family support system is taught all signs and symptoms and has the plan in place in case of needs. The psychiatric patient with a substance abuse problem intensifies their healthcare risk status. An empathetic alliance with the patient and family can assist them to see the negative link between substance abuse and they and their family’s quality of life.

 

Summary

Patients with stressors, depression, and cognitive impairments can frequently benefit by a psychiatric nurse. The program must be comprehensive aiding the patient through stabilization, caring, and reinforcement of strengths. A therapeutic relationship built upon trust can provide acceptance to teaching and compliance with medication. Leaving the patient more calm, organized, stronger, and knowledgeable can assist the individual to improve links with family, friends, and the community and be more compliant with their medication regime.

The psychiatric program can be a strong support to total quality care and improved outcomes.