Archive for June, 2012

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part 2

Thursday, June 28th, 2012

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part 2

With the last article, we have agreed to look in depth at the above Acts to explore the magnitude of their impact in the health care industry. In the last article we discussed Value Based Programs. In this article, let’s explore the Accountable Care Organization (ACO).

 

The Accountable Care Organization (ACO)

 

CMS has, for years, suggested to healthcare providers across the care continuum that they must refine old and create new methods of providing care. Providers are expected to collaborate and coordinate to minimize the fragmentation in healthcare. They need to work together to improve care delivery, efficiency, and effectiveness. Home health care providers should be aware of the new Chronic Care Management Models that include Accountable Care Organizations (ACOs) (see Select Data ezine, January, 2012 , www.selectdata.com ) .

The Coker Group (2012) defined the ACO as an “integrated healthcare delivery system that contracts to provide a full continuum of services to a defined patient population with specific financial incentives established for meeting both quality and cost targets.”

Let’s look at the Accountable Care Organization

Through collaboration amongst stakeholders, with coordination of expensive chronic care, and with partnership developments, strategic alliances are being encouraged. Is your home health agency ready? What specific programs do you have in operation? Are they evidenced-based? What have been the outcomes? Do you have reliable statistics?

Section 3022 of the Affordable Care Act added another section to the Social Security Act requiring the establishment of a Shared Savings Program intending to “encourage providers of services and supplies (e.g., physicians, hospitals, and others involved in patient care) to create a new type of health care entity, an ACO that agrees to be accountable for improving the health and experience of care for individuals and improving the health of populations while reducing the rate of growth in health care spending” (CMS, Summary of Final Rule Provisions for ACOs under the Medicare Shared Savings Program (SSP).

The Regulations identify that ACO participants may include: Physicians, Nurse Practitioners, Physician Assistants, Clinical Nurse Specialists, Hospitals, and specific medical providers and suppliers. Several safe harbors will grant relief to the ACO from fraud, antitrust, and tax-exemption concerns. The ACO must have at least 5,000 beneficiaries assigned to it.

In October, 2011, CMS finalized new rules under the Affordable Care Act to assist physicians and hospitals and other health care providers to create ACOs through Medicare Shared Saving Programs that are expected to lower health care costs while meeting performance standards on quality of care. The Final Rule requires CMS to “assess the ACO’s quality and financial performance based on a population’s use of primary care services at the end of each year to determine whether a particular ACO should be credited with improving care and reducing growth in expenditures compared to a benchmark population.”(CMS, Summary of Final Rule Provisions for ACOs under the Medicare Shared Savings Program (SSP).

As stated in the January 2012 Select Data ezine:

“Home health agencies should be paying VERY close attention to the latest requirement for home health found in the Affordable Care Act. The Act encourages development of Accountable Care Organizations (ACOs) and provides for “incentives to enhance quality, improve beneficiary outcomes and increase value of care.” (CMS Q&As Section 1899 of Title XVIII)  The ACO becomes a type of managed care organization that may use fee for service or capitation payment, and is accountable to patients and the third party payor for the quality, appropriateness, and efficiency of the care provided. Because of the Affordable Care Act, CMS was required to have an ACO in place by January, 1, 2012.

There were presently 35 ACOs nationwide by June, 2012, over 50% in California. There are 33 quality measures that an ACO must report on to CMS. These measures are collected by: Patient surveys (7 measures), data calculated using claims (3 measures), determined via EHR (1 measure), and via Group Practice Reporting Option Web Interface (22 measures). These 33 measures are a part of reporting for this year but in years following the ACOs performance will be directly tied to certain of the quality measures as well as the following of one of two tracks.

In track 1, the one sided model, ACOs will have an upside shared savings opportunity with no downside risk, but the shared savings opportunity is less with this model; 50% of the excess savings to a lower cap. Track 2 is a two sided model requiring the ACO to share in 60% of both savings and losses with a cap.

Per CMS, by April 1, 2012, over 1.1 million beneficiaries are receiving care through ACOs which are members of the Shared Savings Program.

Some home health agencies have begun aligning with physician offices, hospitals, rehabilitation facilities, and long term care providers to coordinate care across the health care continuum. Home health agencies are becoming members of hospital teams in both general and specialty areas. Agencies which cannot seem to form the alliances may find themselves with declining referrals in the near future. Home health needs to demonstrate their personalized approach to care so they may be appealing to the PCMH team.

Home health agencies should be encouraging discussions among provider leaders of all levels of the care continuum. Patient ultimate outcomes should be shared by all providers. Establishing those mutual patient outcomes is a primary step in a strategic alliance ACO.

The Shared Savings Program final Rule can be downloaded at http://www.ofr.gov/inspection.asp

Part 3 will focus on the Electronic Health Record (EHR) Incentive Program of the ACA.

 

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part I

Thursday, June 21st, 2012

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act of 2010 are collectively known as the Affordable Care Act along with the American Recovery and Reinvestment Act (ARRA) Part 1

Over the next few articles in our June and July ezines, let’s explore these acts and their directives for healthcare. These Acts will “significantly impact and alter healthcare” per HHS and CMS. Knowing more about these Acts assists agencies to prepare for the radical changes coming in healthcare delivery.

The Patient Protection and Affordable Care Act (PPACA) and the Health Care and Reconciliation Act (collectively known as the Affordable Care Act) and the American Recovery and Reinvestment Act (ARRA) have and will continue to have some of the most significant impact on how this nation will care for patients now and in the future, as well as store and access data on those patients. It was enacted in March, 2010 and was devised, per its writers, to move the nation’s health care system from a system based on volume to a system based on quality.

Besides the Home Health Face to Face requirement that has caused distress to the industry, but is forcing physician attestation of home health eligibility and need prior to clinician assessment in the home, there are reimbursement changes coming to all levels of healthcare. By 2015, up to 6% of hospital reimbursement will be at risk if hospitals poorly perform. In the acute care setting, several Value Based Purchasing programs are already underway with declining reimbursement linked to lower performance.

CMS is looking to the Affordable Care Act (ACA) mandated Value Based Programs (VBP) in the home health arena to improve quality by rewarding agencies with better quality outcomes across a comprehensive set of quality measures. Since the program is to be budget neutral, the dollars will come from agencies with poorer performance and poorer outcomes. CMS is looking to link quality and accountability to reimbursement.

In March, 2012, the Secretary of the Department of Health and Human Services submitted the VBP plan to Congress. Besides the required continuous quality improvement using a very detailed comprehensive set of quality measures, there will be payment incentives developed, and one funding proposal submitted by DHHS including payment withholds in home health similar to the acute care setting. That would mean agencies could have withholds and payment adjustments, both in the same year (net adjustment)

• PPACA and ARRA are designed to fundamentally expand access to healthcare for all US residents

 

In doing so, Congress has stated the new delivery models will require rapid engineering of the healthcare delivery system to consistently provide high quality care at an overall lower cost.

 

 

Home health agencies should monitor what the ACA impact is and will be on the acute care setting because, we recognize that for years where hospitals go, it seems, so goes home health.

Note that starting January of this year, and ending December 31, 2016, CMS has initiated another demonstration project. This time it is a process of bundling payments for acute care, post acute care, and physician care. It is believed that bundling this care under the oversight of the hospital will parallel care and reduce costs through reduction of readmissions, improved quality of care, and reduced fragmentation of care. Phase 1 applications were submitted by November, 2011. Applications for the remaining three phases must be submitted by June 28, 2012.

The next three phases will examine:

1. retrospective bundled payments for hospital stays, physicians, and post-acute providers by episodic payment

2. retrospective bundled payment for post acute care when there has been no hospital stay

3. retrospective bundled payment for hospitals and physician when there has been an inpatient stay

It is believed that bundling payments will allow providers to share the benefits of a better efficiency in resource use and streamlined processes. CMS expects that the efficiencies to grow and to protect quality has built in required quality measures.

For more information regarding the Home Health agency VBP plan please visit:

www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/HomeHealthPPS/downloads/pdf

For more information regarding the Bundled Payment Program, please visit:

http://innovations.cms.gov/initiatives/Bundled-Payments/index.html

There are so many innovations coming our way. These new demonstrations mandated by the Affordable Care Act are expected to radically change health care delivery. Will you be ready?

Next article: The Accountable Care Organization…35 well underway nationwide. 50% of those are in California. They are expected to expand. Are you ready? Are you really ready?

 

Psychiatric Nursing in Home Health: Caring for the Bipolar Patient

Thursday, June 7th, 2012

Developing a psychiatric (nursing) program has become a potential program considered for agency development. We have seen an increase in questions regarding psychiatric nursing services for the patient suffering from bi-polar disorder with depression. More agencies are considering new mental health programs. One agency has shared that Palmetto is no longer asking to see resumes of psychiatric nurses, but note that agencies must verify requirements with EVERY MAC before beginning a psych program.

 The CMS Publication 100-2, Chapter 7, §40.1.2.14, simply says, “Psychiatrically trained nurses are nurses who have special training and/or experience beyond the standard curriculum required for a registered nurse.”  MACs can establish the special training and experience required.  A home health agency should contact its MAC and look at the MAC website for any special qualifications needed.

Working with patients diagnosed with bipolar disorders can be challenging in the home care setting, but establishing trust and forming a meaningful alliance can add such quality to their life. Patients frequently need to better understand their condition, to learn the symptoms, to understand medications and other interventions, and to understand risk mitigation strategies.

 

Introduction

CMS has recognized psychiatric home care as a reimbursable service since 1979, but nationwide, proportionately fewer home health agencies actually provide this service. The exact number of agencies that include psychiatric home care is unknown. There has been a reluctance of agencies to implement psych programs and there are many reasons for these decisions.

First of all, the skills of a psychiatric nurse are required and this specialist is usually more difficult to find. Second, the psychiatric patient is frequently more disorganized and needy than other patients causing the case management responsibilities to become time consuming and complex. Third, this patient is frequently homebound questionable.

CMS Publication 100-2, Chapter 7, §430.1.1, states that a patient with a psychiatric problem may be considered homebound if “the illness … is of such a nature that it would not be considered safe to leave home unattended, even if he or she does not have any physical limitations.”  The homebound status of patients with psychiatric needs require well written, clearly stated clinical visit notes, because there may not be physical impairments, and homebound status must be clearly delineated. Any patient in a certified home health program may leave their home for specific reasons, as identified in Chapter 7 of the Medicare Provider Benefits Manual. Homebound status for a patient suffering from a mental health issue may be just as painful and debilitating, but may not manifest itself with physical symptoms or behaviors.

Homebound status (for a patient suffering from a mental illness) may need to be evaluated as a clinician would evaluate a patient suffering from dementia or Alzheimer’s diseases That patient may have few or no physical limitations and yet would be deemed unsafe to leave his/her home unattended.

However, if the patient with a psychiatric condition leaves home regularly for reasons other than to visit the physician, he/she may not be considered homebound; the same as any other home health patient in the certified agency.  An example may be that of patient with a mental health issue attending partial hospitalization.

 

What is Psychiatric Home Health Nursing?

 What is unique about psychiatric home care? Although psychiatric home care is bound by the same CMS regulations that define other types of home care, these regulations are largely non-specific for the psychiatric patient. This means the clinician must be specific as to symptoms and needs while clearly documenting individualized plans and interventions based on sound evidenced based processes. Additionally, this specialty clinician tends to work closely with the physician.

On the surface, psychiatric care appears to be very eclectic, but there is much depth of choice for intervention strategies. Although psychiatric nurses may draw upon crisis intervention techniques as noted by Duffy, Miller, and Parlocha (1993) and Beck’s or Montgomery-Asburg Depression Inventories, Young Mania Scale, Sheehan Anxiety Scale along with Cognitive Restructuring therapy, there are a number of other psychiatric intervention models that can be very useful: psych-education, interpersonal reflective, supportive, individual, and/or brief therapy, as well as behavior therapy, relaxation strategies, contract binding, and reward provisions.

The psychiatric nursing home care plan must be intermittent. This short term program frequently focuses on improved problem-solving, stronger ego boundaries, and enhanced self-concept. This is important with patients of all ages, but the need is seen often with elder patients who are suffering significant losses in life; loss of friends, loss of status, loss of financial level, loss of relatives, loss of familiar surroundings, loss of physical strength, and loss of confidence in ability to maintain independence.

With patients suffering from depression, the psych nurse frequently seeks ways to displace internalized anger outwardly and safely. Activities designed by an occupational therapist can augment the skills of the psych nurse. An increasing number of home health agency psych programs are adding this discipline because of the physical activities that can be beneficial.

 

The Patient Suffering from Bipolar Disorder 

According to the Department of Health and Human Services, patients with Bipolar Disorder and Depression lose 25 years of life expectancy when compared to persons without a diagnosed mental illness (Federal Register: 6/22/2010, Vol 75, # 119). The common conditions causing an early death include heart and respiratory disease, stroke, and diabetes. The psychiatric nurse can provide preventive health information that may be needed in areas of self esteem so the patient may see value and purpose for adequate nutrition, weight, exercise, sleep, work, and relaxation.

The nurse will assist the patient to deal with depression using strategies involving physical and emotional symptomatology that can enhance their ability to adequately function. The patient may express anxiety, agitation, lack of concentration, and feelings of worthlessness and hopelessness. These feelings require a specialty RN to assist with evidenced based psychosocial treatments for the disorder that includes assisting the patient and family members to understand what the disorder is and how it can best be treated.

The psychiatric nurse will educate as to signs and symptoms as well as the risk signs of relapse. Developing strategies to cope with stressful life events will be a focus of home care. The nurse will assist the patient and their family to establish protective insulators to support successful treatment compliance. Once the patient is stable, understanding how to access the overall health care system to manage their illness is necessary.

Stress management and education of stress strategies are commonly taught. Many patients have weak or fragile coping mechanisms that require reinforcement or a new approach.

Forming linkages between the patient and needed community services is a vital component of the role of the psychiatric home care nurse. This type of nursing brings an existential/spiritual concern and dimension to patient care. The clinician frequently provides support to a patient with low self esteem and a belief that the community has prejudged them. The clinician can assist the patient to cope with behaviors and approaches patients with an attitude of respect, reinforcing or assisting to rebuild worth and dignity.

Demoralized individuals are frequently seen in this program. Assisting to redirect their focus, find purpose, and achieve goals is a frequent shared goal.  Patients may lack energy, frequently because of losses; losses of friends, of family, of job, of status, of money, of respect, and others. This patient frequently requires a nurse whose plan with the patient requires assessment of the patient, their role within the family, the family support system, teaching use of psychotherapeutic techniques to facilitate change, medication management, and supervising their care in a supportive fashion that sustains a physical, emotional, and a spiritual quality of life,

 

Cognitive Behavioral Therapy

This is but one therapeutic philosophy that may be employed to assist the patient to examine how their thinking can impact their feelings and behaviors. Encouraging participation in psychosocial therapies can augment other interventions and improve quality of life.

 

Relationship Building and Trust 

The clinician will build relationships established on trust, caring, compassion, empathy, education, and hopefulness. The RN will use verbal and non-verbal communication techniques to convey interest in the patient, to assess what the patient wants to accomplish, to assist with care planning and goal achievement, and to clarify the boundaries of the relationship, and lastly to affirm the patient has value and worth.

 

Medication Management

Medication management is frequently a need for patients and is one of the main reasons for hospitalization. CMS identifies a significant portion of hospitalizations are due to poor medication management. Some patients do not understand the reasons they has been prescribed certain medication. Sometimes, patients do not like the side effects and feel those effects are nearly as bad as the psychiatric condition. Some patients cannot afford their meds and still others do not wish to take their meds as they provide a constant reminder of a condition many wish could be forgotten. One patient once shared, “I look in the mirror, put the pill in my mouth, bring the glass to my lips, and know I am ill.” Unless this issue is addressed, the chance that this patient will become medication non compliant is great.

Medication management intervention must be individual. Certain patients may require a contract by which they contractually agree to take their medications as prescribed. It is this tangible “document” that assists with compliance reinforcement. Teaching about major effects of the medications can be an empowering experience. For those patients whose cognitive impairment is apparent, modified pictorial teaching tools may be necessary. Role-playing, coaching, and teaching can be a part of an empowering strategy.

 

Risks of Suicide and Substance Abuse 

Riser and Thompson in their study identified the high risk of both suicide and substance abuse for these patients. Because of the high risk, every home health clinician should screen for these areas of concern when visiting. Know that suicide risk is greater when there are mixed states of anxiety and agitation or when the patient mixes drugs and alcohol. Be prepared for transportation needs for further health care evaluation needs if suicidal behavior or ideations become apparent.  Be certain the family support system is taught all signs and symptoms and has the plan in place in case of needs. The psychiatric patient with a substance abuse problem intensifies their healthcare risk status. An empathetic alliance with the patient and family can assist them to see the negative link between substance abuse and they and their family’s quality of life.

 

Summary

Patients with stressors, depression, and cognitive impairments can frequently benefit by a psychiatric nurse. The program must be comprehensive aiding the patient through stabilization, caring, and reinforcement of strengths. A therapeutic relationship built upon trust can provide acceptance to teaching and compliance with medication. Leaving the patient more calm, organized, stronger, and knowledgeable can assist the individual to improve links with family, friends, and the community and be more compliant with their medication regime.

The psychiatric program can be a strong support to total quality care and improved outcomes.

 

The Patient Care Medical Model and Guided Care: Home Health Collaboration

Friday, June 1st, 2012

 

  • As a percentage of GDP, health care expenditures are about 18%. By 2019, the national health care expenditures will be 19.3% and approaching an unsustainable level.
  • CMS states: Innovative approaches to quality healthcare must be found.

New Models of Care are mandated under the Patient Protection and Affordable Care Act (PPACA) as well as naturally occurring.

CMS has identified “Triple Aim” Goals

  1. Better Health for the Population
  2. Better Care for Individuals
  3. Lower Cost through Improvement of Care Delivery

CMS motivates with:

  1. Incentive Programs: With Quality Reporting through approved programs and EHR incentives
  2. Payment Policies: With Accountable Care Organizations and innovative programs such as Patient-Centered Medical Homes and solid Care Transition Programs
  3. Quality Programs: The Programs will truly partner with the patient and Quality Care Organizations

CMS states care presently is usually:

  • Uncoordinated- poor medication management, poor preventive care and overall strategies, unreliable information transfer, who to call for what?
  • Unsupported- lacking standard and known process, unsupported patient activation transfer
  • Unsustainable- no comment needed

Health Care delivery is changing fast. Old Medicare models in home health are being moved aside. Are you ready for Care Transitions, Patient Care Medical Models, and Guided Care?  Should you be a collaborative partner with other healthcare sectors? Are you ready to assume some financial risk in a collaborative venture? There are many new innovative projects underway. Two of those new concepts include the Patent Care Medical Model with Guided Care by the Physician and RN. How would your home health agency participate in this new health care delivery process?

CMS states the Patient Care Medical Model (PCMM) rests on five pillars:

  1. Patient-centered orientation directed toward their unique needs, culture, values, and preferences.
  2. Comprehensive, team-based care that meets the majority of each patient’s physical and mental health needs.
  3. Care that is coordinated across all elements of a complex health care system and connects patients to both medical and social resources in the community
  4. Superb access to care.
  5. A system approach to quality and safety including Care Management Interventions.

Selecting Care Management Interventions include:

CMS suggests discussing many provider and system interventions

Evidence-based Guidelines and Protocols

Provider Education

Practice-site Improvement

Provider Profiling and Reports

Provider Incentives

Registries and Clinical Information Systems

Telemedicine

Electronic Medical Records, Decision Support Reminder System, and Other Electronic Communication Systems

Educational Brochures and Member Letters

In-Person Care Management

Call Center

Self-Management Education

Self-Monitoring Devices

The Patient Care Medical Home (PCMH)

“The PCMH is intended to result in more personalized, coordinated, effective, and efficient care by establishing an ongoing relationship with a single physician who leads a team at a single location by:

  • Taking collective responsibility for patient care
  • Providing for the patient’s health care needs; and
  • Arranging for appropriate care with other qualified

          clinicians.”

http://www.ncqa.org/Portals/0/PCMH%

The Patient-Centered Medical Homes are expected to seek quality outcomes of healthcare

  • Requires an interdisciplinary team to take responsibility to improve access, continuity, and coordination of care
  • Patients and family members are engaged through education and supporting self-care and disease management
  • The PCMH is patient centered providing healthcare that is relationship based with an orientation toward the whole person.

This program is comprehensive, team based primary care for reducing cost geared toward a collaborative model, easy to implement, capable of providing excellent care to patients with multiple chronic conditions.

Using Guided Care in this Model

Components:

  • Specially trained RNs based in the PCMH physician offices.
  • The RN collaborates with 3-5 physicians in caring for 45-60 high risk older patients with multiple chronic conditions.
  • The nurse and her “back-up” RN partners with the patient for the rest of the patient’s life.

This model was initiated in 2002 by John Hopkins University.

 

The RN will converse, assess, and create an evidence-based Care Guide (notice they chose “guide” not “plan”).

The Guided Care RN coordinates care with other care providers, HH providers, clinics, and hospitals.

The Guided Care RN educates and supports family and caregivers.

This RN also identifies community services that are most appropriate for this patient and her needs.

 

Physicians planning Guided Care Can receive:

 

Free Technical assistance at:

www.GuidedCare.org/adoption.asp

Online courses from John Hopkins Nursing available for RNs,

There are also Physician and family courses

Order the free Implementation Manual:

Guided Care: A New Nurse-Physician Partnership in Chronic Care

There are also free books and material for families.

Guided Care is

A collaborative approach, physician directed-Nurse assisted, that truly works with the patient to achieve education, accomplish goals, and allieve anxiety from lack of continuity

A proven evidence based team approach that includes care planning, care transition, education, and support

Look at Kaiser

Look at Vanguard Medical Associates

Piedmont Community Health Plan

 

Home Health Agencies Interested in Collaboration

 

Look for innovative partnerships

Offer same day access and response

Look at creative tools needed; specialized programs.

Look at the most frequent diagnoses and programs you can offer that respond to the care needs of PCMHs.

Find consistent communication methods and processes.

Establish proactive, prepared, practice teams.

Be willing to break away from the traditional Medicare model of care.

Consider shared risk.

 

Home Health Agencies should

 

Be willing and available of leadership and clinicians to “up-skill.” Be flexible. Be rapid in response.

Be willing to work COLLABORATIVELY.

Agree to have certain clinicians trained in PCMH constructs.

The HH agency should see improvements in goals attained.

The HHCAHPs should reflect the patient satisfaction.

 

New Innovations and New Types of Care Delivery

 

Together we can invent and create our way to success.  We can work together for a individualized, sustainable, proud new American Health Care System. Better care is overall less costly care. No matter how we view the new models, they are going to augment and eventually could replace the present model. Your thoughts?